- How To Delete My 888 Poker Account Permanently
- How To Delete My 888 Poker Account Sign Up
- How To Delete My 888 Poker Account Online
With questions ranging from regulation to opening an account, our FAQ section has it all. It's the easiest way to find a quick answer to your poker questions. Banking made easy. Funding your account is quick, simple, and secure at 888poker. In our banking section, you can find out just how easy it is to add to your bankroll. We offer to users interactive sport, poker and casino games (the 'Gaming Services'), through an Internet based gaming platform or via an alternative platform such as a mobile application branded under the '888poker', '888sport', '888' and '888casino' brands (the 'Gaming Platform'). Can't uninstall 888 poker software? I am not very technical but I have obviously tried add/ remove programs. I also tried this in safe mode.
Can I access all the lobby features if I'm not logged in?
No. Some features will be disabled or inactive, such as accessing and adding favourites, joining a waitlist or joining tournaments. When a user tries to access these features they will be prompted to log in.
How do I select a game?
You can choose which type of game you'd like to play by using the tabbed navigational area at the top of the lobby featuring the Play now, Cash games, fastforward, Sit & Go's, Tournaments and Play Money tabs. Select one of these tabs and you'll be taken to the appropriate showing you the relevant games..
If I see an inactive button, what does this mean?
This means that this feature is not available either because you are not logged in, or because you have already selected the feature.
Why are some of the games/tables in different colours?
This is an additional sorting option useful for identifying similar tournaments and game types.
Can I see which tables I have previously opened?
A 'tick' icon will indicate which tables you have opened. Ticks will only be visible for the current session.
How do I open a selected table?
Double-click your desired table, or right click and select open table.
What happens when I select the 'Hide full tables' option?
The system will sort the table results to hide tables that are full.
How do I resize the column widths?
Drag a column border to the required width. All columns are resizable.
When I resize column widths, will they be saved?
No, they will be lost when you log out or close the poker client.
How do I activate/deactivate columns?
If you right click on the table header a pop-up box will appear with options to delete, edit or sort the column.
How do I go back to the default settings?
When you right click on a table header you will have the option to reset all columns back to default.
Can I view my recommended, last played and favourite games if I am not logged in?
No, you will not be able to see these games if you are not logged in.. Once you login you will see your recommended, last played and favourite games.
Can I join a game if I am not logged in?
You will not be able to play without logging in. If you click on ‘Play now' without logging in the login dialogue will appear. As soon as you log in, we will directly seat you at your chosen game table
Where do I enter the buy-in amount to sit at the cash game?
On the back of the tile, you will have the default buy-in amounts selected. Default buy-in amount selected is maximum for No Limit/Pot Limit and 5 times min buy in for Limit. You can change the default amount and enter the custom buy-in amount in the text box if you wish to before clicking on ‘Play now'.
When I click on ‘Play now', it shows the loading animation for a longer time than usual. What should I do in such cases?
It's just that the program may still be looking for alternative tables. In case it does take too long, the query times out and you can try again.
Can I filter the games?
You can click on the ‘Filters' in top right corner of the lobby and customise your lobby. There has to be at least one option selected in each filter option.
What does the ‘Recommended' tag mean?
It means that we recommend you to play on that particular game based on your previous game play.
What does the ‘Bonus table' tag mean?
It means that you have been awarded bonus to play on those game types. Playing on these games will release your bonus to your account.
What does the ‘Featured' tag mean?
You will see this tag on some of our most popular tournaments.
PLEASE NOTE: This Responsible Gaming Policy shall only apply to you if you play in Germany.
PLEASE NOTE: If you play outside of Germany, this Responsible Gaming Policy shall not apply to you and you can find the applicable Responsible Gaming Policy here here.
Gaming Ventures Europe 2019 Ltd (the 'Company') is dedicated to providing its members with a responsible gaming environment. Not only is it our mission to provide our members with the most entertaining gambling experience but it is also our duty to help prevent compulsive usage of and underage access to our gaming products.
As a responsible, regulated gaming company, we comply with all guidelines published by eCOGRA. eCOGRA ensures that approved gaming offerings are properly and transparently monitored to provide player protection.
We have implemented the following company policies and tools:
Protection of minors
In line with the Maltese Gaming Act 2018, the Company does not allow anyone under the age of 18 to play its casino or poker games or bet on sports events (as applicable). It is an offense for minors to participate in gambling activity.
Our casino and poker room as well as sports website are not designed to attract children or adolescents. We actively discourage and track persons under the age of 18 who attempt to play at our websites. We use sophisticated verification systems which can identify minors who log in to our software.
Nevertheless, we recognise that the internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gambling. To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programmes.
Below are links to some such providers and software:
Cyber PatrolGamBlock
Net Nanny
Gamban
Tips for parents:
- Do not leave children unattended near your computer when the casino or poker room software is running. You must take special care to ensure that they do not access our services via your devices.
- Protect your gambling programs with password access.
- Do not allow persons under 18 to participate in any gambling activity.
- Keep your username, password and deposit method details out of the reach of children.
- Educate your children about the legality and the potential damage of underage gambling.
- Limit the length of time your children spend online.
- Take particular care regarding the use by minors of facilities such as mobile devices.
Unfortunately, no system is foolproof. If you know a person under the age of 18 who is registered with us, please notify our Operations Department at operations@888brands.net.
Preventing Compulsive Gambling
The Company recognises that while most people gamble for entertainment, a small number of people can become obsessed with the potential monetary gains our games offer. Even though studies suggest that only a very small percentage of the adult population encounters compulsive gambling problems we take this matter exceedingly seriously and have accordingly implemented a number of measures to address this problem:
- The Company's training program incorporates methods and techniques that assist our employees in recognizing and taking appropriate actions when they identify compulsive or underage gambling.
- We have implemented an easy way to use our self-exclusion program for those who may need our assistance. Upon your request, we will cancel your membership and will prevent you from entering our casino or poker room.
- We let you set your own maximum allowed deposit amount.
- Upon your request, we will remove your name from our email list.
Remember
- Gambling is a form of entertainment. It is not a way to get rich quickly and pay off your debts.
- Gambling is a game of chance. There are no formulas that guarantee winnings.
- Make sure that the decision to gamble is your choice.
- Never try to chase your losses.
- Check the amounts you spend on a regular basis in the Cashier.
- Make sure you know the rules of the games you play.
Like many things, what is enjoyable in moderation can be disastrous in excess.
Advice and Help
You may seek professional help from the following organisations:
Gamblers Anonymous
National Council on Problem Gambling
Gambling Therapy Helpline
Self limits
Double-click your desired table, or right click and select open table.
What happens when I select the 'Hide full tables' option?
The system will sort the table results to hide tables that are full.
How do I resize the column widths?
Drag a column border to the required width. All columns are resizable.
When I resize column widths, will they be saved?
No, they will be lost when you log out or close the poker client.
How do I activate/deactivate columns?
If you right click on the table header a pop-up box will appear with options to delete, edit or sort the column.
How do I go back to the default settings?
When you right click on a table header you will have the option to reset all columns back to default.
Can I view my recommended, last played and favourite games if I am not logged in?
No, you will not be able to see these games if you are not logged in.. Once you login you will see your recommended, last played and favourite games.
Can I join a game if I am not logged in?
You will not be able to play without logging in. If you click on ‘Play now' without logging in the login dialogue will appear. As soon as you log in, we will directly seat you at your chosen game table
Where do I enter the buy-in amount to sit at the cash game?
On the back of the tile, you will have the default buy-in amounts selected. Default buy-in amount selected is maximum for No Limit/Pot Limit and 5 times min buy in for Limit. You can change the default amount and enter the custom buy-in amount in the text box if you wish to before clicking on ‘Play now'.
When I click on ‘Play now', it shows the loading animation for a longer time than usual. What should I do in such cases?
It's just that the program may still be looking for alternative tables. In case it does take too long, the query times out and you can try again.
Can I filter the games?
You can click on the ‘Filters' in top right corner of the lobby and customise your lobby. There has to be at least one option selected in each filter option.
What does the ‘Recommended' tag mean?
It means that we recommend you to play on that particular game based on your previous game play.
What does the ‘Bonus table' tag mean?
It means that you have been awarded bonus to play on those game types. Playing on these games will release your bonus to your account.
What does the ‘Featured' tag mean?
You will see this tag on some of our most popular tournaments.
PLEASE NOTE: This Responsible Gaming Policy shall only apply to you if you play in Germany.
PLEASE NOTE: If you play outside of Germany, this Responsible Gaming Policy shall not apply to you and you can find the applicable Responsible Gaming Policy here here.
Gaming Ventures Europe 2019 Ltd (the 'Company') is dedicated to providing its members with a responsible gaming environment. Not only is it our mission to provide our members with the most entertaining gambling experience but it is also our duty to help prevent compulsive usage of and underage access to our gaming products.
As a responsible, regulated gaming company, we comply with all guidelines published by eCOGRA. eCOGRA ensures that approved gaming offerings are properly and transparently monitored to provide player protection.
We have implemented the following company policies and tools:
Protection of minors
In line with the Maltese Gaming Act 2018, the Company does not allow anyone under the age of 18 to play its casino or poker games or bet on sports events (as applicable). It is an offense for minors to participate in gambling activity.
Our casino and poker room as well as sports website are not designed to attract children or adolescents. We actively discourage and track persons under the age of 18 who attempt to play at our websites. We use sophisticated verification systems which can identify minors who log in to our software.
Nevertheless, we recognise that the internet is readily accessible in many homes around the world. As a result, gaming companies and parents must work together to protect children from underage gambling. To ensure the safety of your children, we recommend installing filtering software to block minors from accessing certain websites and programmes.
Below are links to some such providers and software:
Cyber PatrolGamBlock
Net Nanny
Gamban
Tips for parents:
- Do not leave children unattended near your computer when the casino or poker room software is running. You must take special care to ensure that they do not access our services via your devices.
- Protect your gambling programs with password access.
- Do not allow persons under 18 to participate in any gambling activity.
- Keep your username, password and deposit method details out of the reach of children.
- Educate your children about the legality and the potential damage of underage gambling.
- Limit the length of time your children spend online.
- Take particular care regarding the use by minors of facilities such as mobile devices.
Unfortunately, no system is foolproof. If you know a person under the age of 18 who is registered with us, please notify our Operations Department at operations@888brands.net.
Preventing Compulsive Gambling
The Company recognises that while most people gamble for entertainment, a small number of people can become obsessed with the potential monetary gains our games offer. Even though studies suggest that only a very small percentage of the adult population encounters compulsive gambling problems we take this matter exceedingly seriously and have accordingly implemented a number of measures to address this problem:
- The Company's training program incorporates methods and techniques that assist our employees in recognizing and taking appropriate actions when they identify compulsive or underage gambling.
- We have implemented an easy way to use our self-exclusion program for those who may need our assistance. Upon your request, we will cancel your membership and will prevent you from entering our casino or poker room.
- We let you set your own maximum allowed deposit amount.
- Upon your request, we will remove your name from our email list.
Remember
- Gambling is a form of entertainment. It is not a way to get rich quickly and pay off your debts.
- Gambling is a game of chance. There are no formulas that guarantee winnings.
- Make sure that the decision to gamble is your choice.
- Never try to chase your losses.
- Check the amounts you spend on a regular basis in the Cashier.
- Make sure you know the rules of the games you play.
Like many things, what is enjoyable in moderation can be disastrous in excess.
Advice and Help
You may seek professional help from the following organisations:
Gamblers Anonymous
National Council on Problem Gambling
Gambling Therapy Helpline
Self limits
As part of our policy, we give you the tools to control the amount of money you use to gamble on our sites. You can set your own deposit limits and request to adjust them at any time. Simply call our Member Support Team and a representative will help you set your limits. You can also set your own deposit limits and request to adjust them at any time online through the cashier.
If you choose to reduce your deposit limits, it will take effect immediately on our receipt of such instruction from you. If you choose to increase your deposit limits, you will have to wait at least 24 hours following the day we receive such notice from you for such limits to take effect.
The deposit limit which you set on this website only applies to the account with this website and not to any other website owned or operated by us. Should you have more than one account operated by us, your deposit limit can be implemented across all of your accounts. If you wish to do so, please contact our Member Support Team at support@888casino.com .
To help you set limits that are right for you, try answering this short questionnaire:
- Establish what constitutes an acceptable loss before starting to gamble.
- Note how often you play.
- Note how long you play during each gaming session.
Use your answers to determine how much you would like to allow yourself to spend per day, per week or per month.
In the event that the restrictions which we set for you on your account, is lower than the deposit limit which you have set, the restrictions that we set shall apply.
If you are worried about your gambling habits or you want to know more about the signs of compulsive gambling, try our self-assessment test.
How To Delete My 888 Poker Account Permanently
Reality Check
With respect to casino games, you will have the ability to set an alert notification by selecting 'Game Time Reminder' through the Menu Tab, which will permit you to suspend your play on casino games and view how long you have spent on casino games during your then current session. If you wish to resume playing on casino games you will need to click 'Resume' through the reality check pop-up. If you wish to stop playing casino games for your then current session you will need to click on 'Close Game' through the reality check pop-up.
In order to view your gaming history with respect to casino games developed by the 888 group of companies (and which are not developed by a third party), you can view your gaming history which is comprised of your wins and losses on such games during the prior 30 day, 60 day or 90 day period (depending on what time period you select) through clicking View Gaming History on the reality check pop up.
If you wish to view your gaming history with respect to casino games developed by third parties (a party that is not within the 888 group of companies), you can view your gaming history which is comprised of your wins and losses on such games during the prior 30 day, 60 day or 90 day period (depending on what time period you select) clicking on the 'History' through the Menu Tab.
You can disable the alert notification, through the reality check pop-up or by selecting 'Game Time Reminder' through the Menu Tab.
Reversing Withdrawal Preferences
You may set your Reverse Withdrawal Preferences by simply accessing the Settings screen on the Menu Tab, located in the top right hand corner of this screen.
If you choose to turn off the ability to reverse pending withdrawal requests, you will no longer be able to reverse any of your current or future pending withdrawal requests.
If you choose to turn on this ability again, it will not take effect for 7 days. The option to reverse withdrawals will only reappear after this period.
Please note that the preferences you set on this website only apply to your account with this website, not any other website owned or operated by us.
Account Restrictions, Self-Exclusion & 'Take a Break'
If you wish to take a break and suspend your use of your account, you can request one of the following:
- A one day 'Take a Break' period
- A two day 'Take a Break' period
- A seven day 'Take a Break' period
- A fourteen day 'Take a Break' period
- A one month 'Take a Break' period
- A six week 'Take a Break' period
During a 'Take a Break' period we will suspend your account on the specific requested brand only. New accounts you might attempt to open on the brand that you have 'Taken a Break' from during the break period may also be suspended to the extent detected by us. You can request a 'Take a Break' period by contacting our Member Support Team at support@888casino.com or by clicking here.
If, at any stage, you become concerned about your gambling behavior, you can request a six month or above self-exclusion period. Should you choose to self-exclude from the websites operated by us, we shall terminate your account(s) to the extent detected by us, in accordance with the provisions of the User Agreement and the applicable regulation.
During a self-exclusion period, the suspended access will be enforced and irrevocable. If you wish to reactivate your account after the self-exclusion period has ended, you must call the Member Support Team to request reactivation of such account and there will be a one day cooling-off period before we are able to provide you access to your account. For the avoidance of doubt, there will be no such cooling off period with respect to any 'Take A Break' period.
You have the option to self-exclude, to the extent detected by us, from: (i) all of the websites operated by us; or (ii) the 888casino, 888poker, 888sport and 777.com websites operated by us, by contacting our Member Support Team at support@888casino.com .
We urge you to contact our Member Support Team to ensure that the relevant accounts with us are suspended and to consider self-excluding from any online gaming operators with which you have an account.
You shall not be permitted to open or use a new account with any other site operated by us during your selected self-exclusion period, until such self-exclusion period has ended and you request that the relevant account is opened by you. In the event you are in breach of the foregoing, we shall be entitled to block any new account you open with another website operated by us, forfeit any funds therein, and we shall not be liable to refund to you any funds you may have wagered or won through such account.
Please note that your request to self-exclude may take up to 72 hours.
Please note: If you accept push notifications on the open web, download any of our applications to your device from the Apple AppStore or directly from our website to your device and you accept to receive push notifications, we will not be able to block receipt of such notifications even if you choose to self-exclude from any website operated by the Company. The only way to prevent receipt of such notifications is by changing the settings on the device itself.
If you are unsure about requesting self-exclusion, ask yourself the four questions below:
- Is gaming interfering with your work or other responsibilities?
- Are you trying to make up for prior gaming losses?
- Are you recovering from an addictive disorder?
- Do you play under the influence of alcohol or other influences?
If your answer is yes to at least one of them, we recommend that you request self exclusion and seek professional help. You can also use the following software which will prevent your computer from accessing online gambling websites:
Cyber Patrol
GamBlock
Net Nanny
Game History
You can view your game history via your account page or it will be made available via the game itself.
Use of Our Social Responsibility Tools
You may only use our social responsibility tools as specifically stated in this Responsible Gaming Policy and as applicable to you. We are unable to process any requests to use our social responsibility tools provided by any other means (for example by SMS, WhatsApp or through social networks such as Facebook).
Support
How To Delete My 888 Poker Account Sign Up
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How To Delete My 888 Poker Account Online
